Gloria is a Senior UX designer at CI&T

Check out my UX projects

I come from a visual design background so if you’re looking for that, pop over here but I warn you, it’s a bit dusty.

Client quotes

I don’t like blowing my own trumpet but I guess if anywhere’s good, it’ll be here.

“Over the last couple of weeks, a day hasn’t gone by without me receiving very positive feedback about Gloria; particularly around the support she has given to [product team]…We could not do this in the business without her. What has also come across in feedback is just how lovely she is to deal with, with nothing being too much trouble.”

“Using the insights of their UX team has allowed us to develop a website that's easier to use and thus stop us from losing customers due to silly UX mistakes.”

“The UX expert, Gloria, deserves special mention as someone who really grasps concepts quickly and can distil a user journey down to the simplest, most efficient form. The end result is a very efficient, attractive, and most importantly, a well-converting solution.”

“The UX specialist at Hallam, Gloria Lai, impressed us hugely. She quickly grasped concepts she previously had no experience of, and effortlessly put herself in the shoes of the user to come up with the most efficient solution to a problem.”

“Gloria was ‘bloody great’ throughout the mammoth wireframing process, she was never less than incredibly lovely and helpful when we were being a nightmare.”

“Working with Gloria in the user experience for our new site and brand has helped us immeasurably. We’re really happy with the UX she developed for us.”